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Sr. PMM
William Chia
William is a technical marketer who’s been crafting both code and copy since the late 90’s. At GitLab, William leads product marketing for GitLab CI/CD & Ops including new technologies like Serverless and Kubernetes. Prior to joining GitLab, William's career focused on marketing to technical buyers at companies like Twilio and Digium, the sponsor of open source Asterisk. Outside of work, you can find William cooking, taking walks, and playing video games with his wife and three children.
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William Chia
Posted last year
I have appreciated that these AMAs are run remotely and async. It makes sense that PMA works as a remote org. Your understanding of how to do this well shows in how you've executed this seri... (More)
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William Chia
@Chris Davis
how do you ensure consistency in documentation approaches across people and teams?
We are not very consistent across teams. Some are great at this, some are not.
is there ... (More)
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William Chia
Hey folks - thank you for the AMA! I'm happy to keep engaging and answer follow up questions in the thread.
I'd love to hear your thoughts - have you worked remote? Did it work for you? (More)
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William Chia
@Joseph Long What's more important is if the team is remote.
If it's your first time PMM role and you are remote but everyone else is in the office you will surely fail. (At least I've neve... (More)
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William Chia
@Ryan Woodley-Mitchell
How did you become a remote PMM?
This is heavily dependant on the company where you work. I've worked at 2 companies that did this well, and one where I 100% neede... (More)
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William Chia
@Robyn Crotty Yes! GitLab puts a lot of resource and people into making remote work successful. You'll find a ton of content and links here from "Defining All-Remote" to "In-person interacti... (More)
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William Chia
@Allison O'Holleran Yes, my entire company is all-remote so we were all interviewed and hired remotely.
> What are characteristics you highlight (in yourself) or look for (in others) that ... (More)
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William Chia
@Amy Ward Great question!
I'd say that things at GitLab have been so dynamic that I have not developed a regular cadence. I've been at the company 2 years and in that time we have grown fr... (More)
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William Chia
At GitLab we try to have as few status meetings as possible :)
A theme emerging on this AMA is "write everything down." When everything documented and up-to-date, you don't need as many ch... (More)
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